Our Commitment to Your Privacy
Performance Paint Center (Pty) Ltd is committed to protecting your privacy. This Privacy Policy outlines how we handle your personal information when you visit our store, use our services, or contact us through our website, phone, or email.
What Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and physical address when you make inquiries, place orders, or request services.
- Project Details: Information about your paint or hardware project to provide accurate advice and products.
- Vehicle Information: For automotive colour matching, we may record your vehicle make, model, and colour details to ensure accuracy.
- Payment Information: Transaction details when you make purchases in-store.
- Website Data: If you use our website, we may collect basic technical data such as IP address and browser type to improve user experience.
How We Use Your Information
We use your personal information for the following purposes:
- To provide products and services you request
- To respond to inquiries and offer expert advice
- To process transactions and manage customer records
- To improve our services and customer experience
- To communicate important updates about your orders or projects
- To send occasional offers or tips (only if you opt in)
Do We Share Your Information?
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: With trusted partners who assist in operating our business (e.g., payment processors), under strict confidentiality agreements.
- Legal Requirements: If required by law or to protect our rights, safety, or property.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, alteration, or destruction. In-store transactions are processed securely, and we limit access to personal information to employees who need it to serve you.
Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to legal or business requirements
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, contact us at 016 349 5762 or mwperf@mweb.co.za.
Website Usage
If our website uses cookies or similar technologies, they help us understand how visitors interact with the site and improve functionality. You can adjust your browser settings to refuse cookies if you prefer.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically.
Contact Us About Privacy
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out:
Performance Paint Center
42 Mare Street, Heidelberg, Gauteng, 1441
Phone: 016 349 5762
Email: mwperf@mweb.co.za
Effective Date: 1 March 2026